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Frequently Asked Questions
Whether you're looking for information about gift basket delivery in Abbotsford and the Lower Mainland, Canada-wide shipping, corporate gifting, custom gift baskets, or products from British Columbia artisans and small businesses, you'll find answers to our most frequently asked questions below.
📋Policies🚚 Delivery & Shipping🎁 Gift Baskets & Ordering🎁 Gift Baskets & Customization❤ Special Occasions💼 Corporate Gifting
Can I build my own gift basket?
Absolutely! Our Build Your Own Gift Basket option lets you create a personalized gift by choosing from a variety of gourmet foods, locally made products, home goods, bath and body items, and more.You can customize your gift by selecting products from our Add On sections and adding them to your chosen gift basket or gift box.If you have something more specific in mind or don't see exactly what you're looking for, we'd be happy to create a custom gift just for you. Simply email us at info@fraservalleybasketco.com, and we'll work with you to create the perfect gift.
Can you create a custom gift basket?
Absolutely! We love creating custom gift baskets for both personal and corporate gifting.Whether you need a one-of-a-kind gift or a large order for clients, employees, or an event, we'll work with you to design a gift that reflects your style, budget, and occasion. From selecting the perfect products to adding personalized touches, we'll make the process simple and enjoyable.If you're looking for something truly unique, we'd be happy to help bring your vision to life.
Can I include a personalized gift message?
Absolutely! Every gift basket and gift box includes a complimentary personalized gift card.During checkout, simply enter your message in the "Card Details / Delivery Instructions" box, and we'll print it on one of our professionally designed gift cards.Forgot to include your message? No problem! Just send us an email after placing your order, and we'll be happy to add it for you.If you'd prefer to handwrite your own message, simply leave the message box blank. We'll include a blank gift card attached to the outside of the gift, so you can fill it out without unwrapping the basket or gift box.
Do you offer gift baskets with alcohol?
Yes! We offer a selection of gift baskets featuring wine, craft beer, and cider for delivery within British Columbia.In accordance with the BC Liquor Control and Licensing Act, alcohol can only be included in gifts delivered to recipients who are 19 years of age or older in British Columbia.As we are not licensed to store alcohol on our premises, all alcoholic beverages are purchased directly from a BC Liquor Store at the time your order is placed. This helps ensure your gift includes the products you've selected while complying with provincial regulations.
Can I pick up my order?
Yes! We offer local pickup from our studio in Abbotsford, BC.Simply select "Pickup" as your delivery method during checkout. Once your order is ready, we'll contact you by email to arrange a convenient pickup time.Our studio is open by appointment only, so we'll work with you to schedule a time that suits you.
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